Well located right next to the train station, big hostel but a little too factory. The rooms are good with private showers. However, lack of plugs to charge electronic devices (only taken down and again, and when you're on the top bed, impossible to charge your laptop or anything else) Great lack of professionalism to the home, NO information given : - that it is at the level of the hostel: the sheets are not supplied in the price and the receptionists do not speak to you about it (why?), its operation quite simply (schedules, activities, common areas ...) - that it is at the level of the city (sites to visit, tickets of transport ...) Personal case: the receptionist gave me a room which did not correspond to my reservation. The mistake is human but hey, no excuses on his part, nothing. As normal, I would have recommended this hostel for its location and space but unfortunately too many mistakes.
It has been a great experience, the staff is 10.
Very welcoming receptionists, clean rooms just like the room of 6 and the bathroom, I recommend!
Staff very very cold, not friendly, not smiling, very dry. The beds were infested with mites, I was stung all night all over the body, despite the sheets provided
For the price we paid, it was very worth it, because more than a hostel, as in our room we were only three of us, it looked like a hotel. Very clean, with separate shower and bath and inside each room. The only bad thing was the location, which while it was next to the train station and the fast food restaurants in it, was a bit far from the city center (20-30 minutes walk to Karlsplatz or 3 stops of subway). Anyway, highly recommended, when I return to Vienna I already know where to go.