Gisenyi - Lake Kivu Serena Hotel
About the place
HotelSocial and fun
Info & Price
Surroundings
Lake Kivu Serena Hotel is located just 3 km from the centre of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar.
Directions
Good to know
Food
Security and safety
Shared room details
Private room details
Check-in details
Check-out details
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
In times of uncertainty and your peace of mind, we recommend you select a flexible rate with free cancellation. If your plans change, you can always cancel free of charge until the cancellation expires.
Please inform Lake Kivu Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book
Latest reviews
These reviews are from real customers who have stayed at this hostel.
We show you ALL reviews: the positive and the negative reviews so you can be fully informed before making your reservation. If you have stayed at this hostel and want to submit a review, please login to “My account” section to do so.
the kindness of the personnel
Service,customer care,and your supervisors are really supportive. Infact all your staff made my occasion and my stay shine,keep it up
Staff was excellent. Beautiful location with gorgeous foliage. Right on beach and close to town. Comfortable room.
The team were amazing
The rest of stuff was politely The garden and the environment The security was in a high level Accessibility to everything around the outdoors atrocities Swimming pool and facilitates were ...
