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Hangzhou - Sofitel Hangzhou Westlake

About the place

Hotel
Great 8.2 star expand_more
Happy hour
Lift
Fax/photocopying
24-hour security
Air conditioning
Key card access
Adult only
CCTV in common areas

Social and fun

Happy hour Sun terrace Terrace Fitness centre Sauna Heated pool Indoor pool Spa Facilities Fitness Steam room

Info & Price

Surroundings

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.

Directions

Address: 333 Westlake Avenue, 310002, Hangzhou, China
Districts
Wushan Square\/Hefang Street
Wushan Commercial District

Good to know

Laundry Internet services Lift Daily maid service Air conditioning Heating Key card access Designated smoking area Safety deposit box 24-hour front desk

Food

Restaurant Room service BBQ facilities Special diet menus (on request)

Security and safety

24-hour security Smoke alarms Key card access CCTV outside property CCTV in common areas Safety deposit box

Shared room details

Non-smoking rooms

Private room details

Non-smoking rooms

Check-in details

14:00 - 00:00

Check-out details

07:00 - 12:00
Languages spoken
24-hour front desk Luggage storage Express check-in/check-out Lockers
24-hour front desk Luggage storage Express check-in/check-out Lockers
Property policy
Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

Wired internet is available in the hotel rooms and is free of charge.

Parking

Free private parking is possible on site (reservation is needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for CNY 334 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

In times of uncertainty and your peace of mind, we recommend you select a flexible rate with free cancellation. If your plans change, you can always cancel free of charge until the cancellation expires.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Guests are required to show a valid government-issued ID card or passport upon check-in.

Latest reviews

Great 8.2 star expand_more
8.2
Average 8.2
7.4
Value 7.4
8.5
Cleanliness 8.5
9.1
Location 9.1
8.4
Staff 8.4
8.4
Comfort 8.4
8.2
Overall 8.2

These reviews are from real customers who have stayed at this hostel.

We show you ALL reviews: the positive and the negative reviews so you can be fully informed before making your reservation. If you have stayed at this hostel and want to submit a review, please login to “My account” section to do so.

Jillian
Cozy stay steps from West...

Excellent value for money. Great location, just steps from West Lake. Nice breakfast, awesome buffet dinner. Would stay again.

Valeriia
Nothing to complain about

Nice room, quiet for a location like that. Staff was friendly.

Lindsay
A great location and a...

A great hotel, in a convenient location. The staff prepared a birthday cake for me and were super responsive when we messaged them before. All staff were friendly and tried their best to help us when ...

Lucie
Good

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